Security & Trust

All data is encrypted in transit using TLS 1.2+ and at rest using industry-standard AES-256 encryption keys. This applies to database records, backups, and file uploads.

We use logical separation of tenant data. Each customer's data is tagged with a unique tenant ID, ensuring that your data is never accessible to other customers.

AnsChat is designed to be GDPR compliant. We provide tools for consent management, data export, and deletion. We perform regular internal audits to ensure our policies are followed.

In the event of a data breach involving personal data, we will notify affected users and the relevant supervisory authorities within 72 hours of becoming aware of the breach, in accordance with GDPR Article 33.

If you discover a security vulnerability, please report it to [email protected]. We will respond promptly and work with you to remediate the issue.