Agent Chat Logs
Review conversation history and user interactions.
Transcript Storage
- Retention: Chat logs are stored for 1 year on the Pro plan (30 days on Free).
- Privacy: Sensitive data (PII) detection can be enabled in Settings to mask credit card numbers automatically.
Review Process
You can rate conversations (Thumbs Up/Down) to flag them for review. These ratings do not retrain the model immediately but help you identify knowledge gaps to fix in the "Data Sources" tab.
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